In May of 2025, Skype will be retired. This change will impact both free and paid Skype users, but not Skype for Business.
Skype users will have the option to move to Microsoft Teams Free, which offers many of the same core features and more. Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data.
If you don't want to use Microsoft Teams Free, you can export your Skype data.
Existing calling and Skype Number subscriptions will continue to automatically renew until April 3, 2025. After May 2025, the Skype Dial Pad will be available to remaining paid users from the Skype web portal and within Teams Free. To transfer your Skype Number, contact your new carrier or learn more here.
Additionally, we will no longer offer paid Skype features to new customers, including Skype Credit and subscriptions that allow you to make and receive international and domestic calls.Learn more about Skype's retirement
Select your issue
I'm having trouble signing in to Skype
I have a question about payments, billing or Skype's paid services
I'm having trouble making a call
I have a question about how to use Skype's features
I don't see my contacts, Skype Credit or chat history after signing in
I need help with my Skype account
